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European Association of Travel Agents and Tour Operators
Rue Dautzenberg 36, B-1050 Brussels, Belgium
Email: secretariat@ectaa.eu / Web: www.ectaa.org
Tel.: +32 (0)2 644 34 50 / Fax: +32 (0)2 644 24 21
 
ECTAA represents the travel agents and tour operators of 29 European countries vis-à-vis the EU Institutions and international organizations such as UNWTO and IATA.

History
Founded in 1961 by the national associations of travel agents and tour operators of the 6 Founder Member States of the Common Market (Germany, Belgium, France, Italy, Luxembourg and the Netherlands), ECTAA expanded over the years with the successive accessions of the new Member States. Today, the European federation counts 31 Member associations, of which 27 in EU Member States, 1 from an EU accession country (Croatia) and 2 from EEA/EFTA countries (Norway and Switzerland).

Mission
The objective of ECTAA is to represent the views of the tourism industry, and more particularly of the travel agents and tour operators at EU level. Its tasks consist in monitoring all issues of a legal, economic or technical nature relating to the tourism industry in Europe, with a view to informing and consulting its Members and representing their views and concerns vis-à-vis the EU institutions and international organizations.

Activities
ECTAA and its Members have been proactive in all EU affairs impacting on their business, such as European air transport policy, consumer protection, competition issues, taxation policy, etc… ECTAA is also the European voice of IATA agents. Through its Destinations Committee, ECTAA conducts also market researches on the preferred destinations of Europeans and maintain all appropriate contacts with the local authorities and the destination countries.

Representation
In terms of figures, ECTAA represents thus almost 70.000 travel agencies and tour operators, engaged in both incoming and outgoing tourism business. The size of these businesses varies from micro enterprises, often family run, to large multinational companies, employing over 50.000 people. It is estimated that the combined annual turnover of all these enterprises exceeds 300 billion euros in 2010.
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The Project "EOS CODE" is part of the EU's Competitiveness and Innovation Framework Programme (CIP), which aims to encourage the competitiveness of European enterprises.
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